1. Introduction
This website is operated by Firwood Timber & Plywood Co Ltd (“we”, “our”, “us”). By accessing or using this website, you (“you”, “the user”, “the customer”) agree to be bound by these Terms & Conditions. These Terms & Conditions are governed by the laws of England and Wales, and disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2. Use of Website
You may use this website for lawful purposes only. You must not use the website to breach any laws, harm minors, upload viruses, gain unauthorized access, or otherwise misuse the website.
3. Intellectual Property
All content on this website, including text, images, logos, and software, is owned by Firwood Timber & Plywood Co. Ltd or its licensors. Content may be used for personal viewing only and may not be reproduced, distributed, modified, or commercially exploited without written permission.
4. Account Security
If provided with a username, password, or other security credentials, you must keep them confidential and must not disclose them to third parties. The Seller may disable accounts if Terms are breached.
5. Pricing
We use reasonable efforts to ensure pricing is correct. Prices may vary between online listings and local branches. Branch prices take precedence over online pricing, and customers are advised to confirm prices before purchase.
6. Stock Availability
Stock levels are subject to change. “In stock” indications do not guarantee availability at all depots. Customers are responsible for confirming availability at their local branch before purchase.
7. Timber Dimensions
All timber dimensions are nominal and subject to standard industry tolerances.
8. Images and Descriptions
Images, illustrations, and descriptions are for illustrative purposes only. Alternative products may be supplied if required. Customers are encouraged to inspect goods at a local branch. Full technical specifications are available on request. All goods conform to manufacturer standards.
9. Liability and Disclaimers
Nothing limits liability for death, personal injury, or fraud. The Seller is not liable for indirect or consequential losses, loss of profit, or business interruption. Liability for claims shall not exceed the price paid for goods.
10. Consumer Rights
These Terms do not affect statutory rights under UK law, including the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
11. Amendments
We may amend these Terms at any time. The version on the website at the time of order applies to that order.
12. Contact Information
For questions regarding these Terms & Conditions, contact our Customer Services team at enquires@firwoodtimber.com.